Competitive advantage occurs when an organisation develops business capabilities that enables it to outperform its competitors. When Information Technology (IT) is aimed at supporting these capabilities, it can play a significant role in augmenting the competitive advantage. However, if an organisation fails to implement IT systems as part of its business capabilities, then it can incur considerable costs and expend significant efforts without achieving this competitive advantage.
At NTechBiz, we can assist your organisation to define the business capabilities needed to achieve the desired competitive advantage. We can identify the right IT solutions to support these capabilities and implement the solutions to gain value from the technology investments.